Alternative dispute resolution

Alternative Dispute Resolution

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity, under the terms of Law No. 144/2015.

Avançar e Conseguir LDA, with NIF 519247680 and AMI license No. 26954, informs that, in the event of a conflict, the consumer may contact the following competent arbitration center:

Consumer Information and Arbitration Centre of Porto (CICAP)
Website: https://www.cicap.pt
Email: cicap@cicap.pt

More information available on the Consumer Portal:
https://www.consumidor.gov.pt